About the book: 2021 / Conflict can become a powerful engine for developing relationships and moving them to a new level of trust, understanding and acceptance , or can destroy the fragile bridge of communication. Not everyone understands that the process of conflict development is 100% manageable and depends on the behavior of the participants involved in it. The author of the book says that a conflict should be perceived as a scenario in which there are characters and a plot. Using the author's methodology, you will learn to manage conflicts and create your own relationship scenarios. The author’s methodology is confirmed by practice from hundreds of successfully resolved cases in personal, family and organizational counseling.