About the book: 2017 / How to defend yourself from a verbal attack and withstand a verbal blow? How to resist rudeness, slander, manipulation? How to manage your speech and the behavior of other people in stressful and conflict situations? How to communicate with rude children and impudent teenagers? You will find answers to these and many other questions about verbal aggression in the proposed book. The publication is addressed to the widest range of readers: from psychologists, teachers, journalists, managers and other specialists working with people, to everyone who wants to learn techniques of communicative defense, successful communication and ability to control aggression in speech.